Just Solution - One Helper, Many Solutions.
At Just Solution, we respect your privacy and are committed to protecting the information you share with us.
Just Solution is an online social support services platform operated as a unit of Uttar Dravid Logistics Pvt. Ltd. through justsolution.in. The platform connects customers with service partners and Helpers for companionship, home and errand services, health and wellness support, learning, skills, and professional assistance. This Privacy Policy explains how we collect, use, protect, store, and share personal information.
This Privacy Policy explains how Just Solution (“Just Solution”, “we”, “our”, or “us”) collects, uses, stores, and protects information provided by customers, service partners, visitors, and users of our website and online booking platform.
We may collect information required to provide and manage our services, including name, mobile number, email address, service requirements, booking details, preferred date and time, address or service location where necessary, payment-related transaction information, and communications with our customer support team.
Service partners may be required to provide professional, identity, contact, qualification, experience, and other verification information necessary for onboarding and service coordination.
Information may be used to process and manage bookings, coordinate customers with service partners, provide customer support, verify partners, process payments, communicate booking updates, improve our platform and services, prevent misuse or fraud, maintain business records, and comply with applicable legal or regulatory requirements.
Just Solution may use third-party payment gateways or payment service providers. We do not intend to store complete debit-card, credit-card, UPI PIN, banking passwords, or other sensitive payment credentials on our own systems.
Payment information may be processed by the applicable payment provider according to its privacy and security practices.
We may share necessary information with the assigned service partner to enable the booked service and with payment providers, technology providers, customer support providers, professional advisors, or authorities where reasonably necessary for operating the platform, protecting users, preventing fraud, or complying with law.
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss. However, no online system can guarantee absolute security.
We may retain information for as long as reasonably necessary for providing services, maintaining transaction and business records, resolving disputes, preventing fraud, improving services, or meeting applicable legal and regulatory obligations.
Our website may use cookies or similar technologies to support essential functionality, understand website usage, improve user experience, and support analytics or marketing activities. Users may manage certain cookie settings through their browser or device.
Subject to applicable law, users may contact us regarding access, correction, or questions concerning their personal information. Requests may be reviewed and handled according to legal requirements and operational limitations.
Just Solution may update this Privacy Policy from time to time to reflect changes in services, technology, business practices, or applicable law. Updated versions will be published through our official platform.
justsolutiongurugram@gmail.com
9084100004
justsolution.in
House No. 395, 1st Floor,
Sector 12A, Gurugram – 122001
We collect the information you submit through our booking and helper application forms (name, phone, email, city, and service preferences) solely to connect clients with helpers and to operate Just Solution.
We do not sell your personal information. Data is retained only as long as necessary to provide our services and is shared with a helper only when you request a booking involving them.
For any privacy questions or data removal requests, contact us at justsolutiongurugram@gmail.com.